Ensuring Your Satisfaction
At StickerApp, we strive to ensure that every order meets your expectations. However, if an issue arises, we are committed to finding a prompt solution. This section covers our returns and refunds process, ensuring transparency and clarity in how we handle product issues, returns, and refunds.
We do not accept returns unless there is a defect with the product. If there is an error on our side, such as printing defects or damage during production, you can contact our support team with your name, order number, and photos of the issue. We will assess the situation and work with you to provide a solution, which may include a reprint, refund, or credit. Issues must be reported within one week of delivery to ensure a timely resolution.
Refunds are typically processed within 5-7 business days once we verify the issue. Please keep in mind that the exact timing may vary based on your bank or payment provider. After processing, you'll receive a confirmation email, and our support team is available to provide updates or assist with any concerns during this period.
We aim to resolve any dissatisfaction with your order by assessing the problem and finding the best solution. However, please note that we cannot issue refunds or reprints for errors such as ordering the wrong size, design mistakes, or changes of heart once the order is printed. Custom stickers are made to order, so we encourage customers to carefully review their design and size before finalizing the order.
If you have any questions or need further assistance, our support team is ready to help you through the process and ensure your satisfaction. Our goal is to address any issues quickly and effectively, making sure you have a positive experience with us.
UKK
Palautukset käsitellään 5-7 arkipäivän kuluessa siitä, kun olemme vastaanottaneet palautetun tuotteen ja tarkistaneet ongelman.
Emme hyväksy palautuksia ilman vikoja. Jos meidän puolellamme on ongelma, lähetä meille sähköpostia, jossa on nimesi, tilausnumerosi ja valokuvat, niin löydämme ratkaisun.
Jos et ole tyytyväinen tilaukseesi, lähetä meille sähköpostitse tilausnumerosi ja kuva ongelmasta. Arvioimme ja ratkaisemme sen varmistaaksemme tyytyväisyytesi.
